Technical Issues
- how do i change my details Once you login to your account online, you'll be able to change some of your details including.First nameLast nameTel...
- I'm experiencing issues with the App We're sorry to hear you are experiencing problems with our App. Please check that you're using the most up-to-date ve...
- I'm experiencing issues using the website We're sorry to hear you are experiencing problems with our website, please see below for some suggestions that should...
- Adding to Safe Sender list Sometimes you may run into trouble and not receive account emails that we are sending to you. That’s problematic beca...
Getting Started
- How can I change details and marketing preferences? You can see and manage most of your details when you login.• Head over to My Account to manage your account and pa...
- Unsubscribe/Delete Account Having an account is free and enables you to shop easily without having to enter your details each time. It also give...
- How do I buy online? You can search for items in a few different ways, to then add them to your shopping cart.There's a search function at...
- How do I register for an account? Register an account with us to get the benefit of having your orders and order history in one place and you can take ...
- How do I create or change my email address? For our customers’ security we don’t allow change of email address. If you need to use an alternative email address, ...
- How do I create or change my password Register an account with us to get the benefit of having your orders and order history in one place and you can take ...