Delivery FAQ's
- Why has my order/item returned to sender? Our delivery partners will attempt to deliver your order three times. Sometimes there might be problems finding or ac...
- Can I track my delivery overseas? We make it easy for you to track your delivery no matter where it is. Once your order has been processed by us, you s...
- Order Confirmation Once you've placed your order we will send you an order confirmation email, detailing what you bought, cost and deliv...
- Where is my order? 1 - Check your estimated delivery dateYou’ll see your estimated delivery date on the emails we send to you. This date...
- Tracking Delivery You’ll be able to track the journey of your parcel using your parcel tracking link. If you’re looking for this link, ...
- Why is my order late? We make every effort to get your order to you on time, but please keep in mind that it may take longer in some cases,...
- Customs charges and import duties If you order from us from outside the EU, you may be subject to import duties and taxes. These charges are usually ap...